Computer Service Repair | The NET Medic

If you are not completely satisfied with the services that we perform we will not charge you for the labor provided.

CALL: 951-530-9254

Business/Commercial

+ Computer Diagnostic and Repair

Complete system diagnostic of hardware and software.

Includes:

Troubleshoot computer boot-up issues and/or error messages.
Identify the source of the problem.
Notify the customer if hardware needs to be replaced and provide quote.
Repair issue and verify problem is solved to customer's satisfaction.

+ Computer Optimization

For our customers who can only "remember" their computer running fast.

Includes:

Examine programs that start automatically with your computer and remove unnecessary items.
Remove temporary files.
Scan for viruses.
Check software for any conflicts or application hangs.
Optimize windows settings.
Install critical system updates.
Verify hardware is functioning properly.
Provide upgrade recommendations.
Verify computer is functioning to optimal specifications.

+ Computer Setup

If you have 1 or 100 new computers that you need set up and configured let The Net Medic take on this task for you.

Includes:

Set up computer, monitor, keyboard, mouse, speakers, and printer.
Configure computer for local network.
Install and configure all necessary programs.
Update all software to the current version.

+ Network Services

For our customers who want to share their files, printers, or internet connection.

Includes:

Repair, install, or troubleshoot a wired or wireless network router.
Configure router for internet sharing.
Configure remote access, thru a secure VPN.
Configure computers and devices on network.
Enable file and printer sharing.

+ Virus Removal Service

The Net Medic can remove viruses, spyware, trojans, malware, and root kits.

Includes:

Verify that problem is virus related.
Check start-up locations, registry, and system folders for evidence of virus.
Remove common threats.
Scan for more aggressive threats and remove any that are found.
Check security software and firewalls for proper functionality, configure or replace as needed.
Complete a virus scan that shows no threats are detected.

+ Hardware Installation and/or Troubleshooting

For our customers who either want to install one hardware device or to troubleshoot a previously installed malfunctioning device.

Includes:

Install or troubleshoot one hardware device.
Install any software or drivers that are needed for proper functionality.
Test device for proper functionality.

+ Data Backup or Transfer

For our customers who want to set up a backup system or need to transfer data from one computer or hard drive to another.

Includes:

For data transfer: Transfer and unlimited amount of data from one computer or hard drive to another.
Note: Installed programs cannot be transferred to another computer.
For data backup: Install external hard drive.
Determine which files need to be backed up.
Set backup schedule.

+ Software Installation and/or Troubleshooting

For our customers who want to add a software program or are having trouble with an installed software program.

Includes:

Repair, install, or troubleshoot one software program or suite such as Microsoft Word, Microsoft Office, etc.
Install all critical software updates for the software title.
Test software to ensure proper functionality.

+ Internet Setup and/or Repair

For our customers who have a new internet connection that needs to be set up or is having trouble connecting to the internet.

Includes:

Set up and configure new or existing internet connection.
Troubleshoot internet connection issues.
Contact ISP if necessary.
Ensure computer can connect to multiple web sites without errors.

Residential

+ Computer Diagnostic and Repair

Complete system diagnostic of hardware and software.

Includes:

Troubleshoot computer boot-up issues and/or error messages.
Identify the source of the problem.
Notify the customer if hardware needs to be replaced and provide quote.
Repair issue and verify problem is solved to customer's satisfaction.

+ Computer Optimization

For our customers who can only "remember" their computer running fast.

Includes:

Examine programs that start automatically with your computer and remove unnecessary items.
Remove temporary files.
Scan for viruses.
Check software for any conflicts or application hangs.
Optimize windows settings.
Install critical system updates.
Verify hardware is functioning properly.
Provide upgrade recommendations.
Verify computer is functioning to optimal specifications.

+ Computer Setup

For our customers who just purchased a new computer and don't know where to begin.

Includes:

Setup of computer monitor, keyboard, mouse, speakers, and printer.
Verify new computer can get on the internet and print.
Brief customer overview of new features and capabilities of new computer.

Don't fall for bad advice from someone who says your computer is too infected and you have to lose all of your data in order to have it removed. Viruses, spyware, trojans, malware, and root kits can all be removed fairly painlessly by The Net Medic.

Includes:

Verify that problem is virus related.
Check start-up locations, registry, and system folders for evidence of virus.
Remove common threats.
Scan for more aggressive threats and remove any that are found.
Check security software and firewalls for proper functionality, configure or replace as needed.
Complete a virus scan that shows no threats are detected.
Verify computer can connect to the internet and receive updates.
Apply all critical system updates and software patches.

+ Hardware Installation and/or Troubleshooting

For our customers who either want to install one hardware device or to troubleshoot a previously installed malfunctioning device.

Includes:

Install or troubleshoot one hardware device.
Install any software or drivers that are needed for proper functionality.
Test device for proper functionality.
Includes peripheral devices such as a printer.

+ Data Backup or Transfer

For our customers who want to set up a backup system or need to transfer data from one computer or hard drive to another.

Includes:

For data transfer: Transfer and unlimited amount of data from one computer or hard drive to another.
Note: Installed programs cannot be transferred to another computer.
For data backup: Install external hard drive.
Determine which files need to be backed up.
Set backup schedule.

+ Home Network Setup and/or Troubleshooting

For our customers who want to share their files, printers, or internet connection.

Includes:

Repair, install, or troubleshoot a wired or wireless network router.
Configure router for internet sharing.
Configure network security.
Configure network adapters on home computers.
Enable file and printer sharing if needed.
Test network to verify functionality.

+ Software Installation and/or Troubleshooting

For our customers who want to add a software program or are having trouble with an installed software program.

Includes:

Repair, install, or troubleshoot one software program or suite such as Microsoft Word, Microsoft Office, etc.
Install all critical software updates for the software title.
Test software to ensure proper functionality.

+ Internet Setup and/or Repair

For our customers who have a new internet connection that needs to be set up or is having trouble connecting to the internet.

Includes:

Set up and configure new or existing internet connection.
Troubleshoot internet connection issues.
Contact ISP if necessary.
Ensure computer can connect to multiple web sites without errors.

Hours of operation

9am to 5pm Everyday
24 Hour Emergency Service

Contact Information

Address:
1403 Plumwood Lane
Hemet CA 92545

p. 951-530-9254
e. Brian@thenetmedic.com

Computer Repair & I.T. Services

The Net Medic is located in Hemet, CA. At The Net Medic we strive to provide timely high quality services to our customers. We make life easy for our customers by going directly to their home or business to troubleshoot and resolve their issues. In extreme circumstances we will bring the customers equipment to our shop, repair it, then deliver it asap and set it up to make sure that the customer is 100% satisfied before we leave.

Satisfaction Guaranteed

The Net Medic provides a 100% satisfaction guarantee. We strive to make sure that our clients are happy and satisfied with our work. If you are not completely happy with the services that we perform we will not charge you for the labor provided.

Licensed and Insured

There are many computer guys and geeks out there today repairing computers without the proper credentials to do so. The Net medic does not want to put our clients and potential clients at risk without ensuring that our company and your home or business is covered in case something goes wrong. This is why The Net Medic takes the necessary steps to ensure that we have the proper licensing and insurance before working on computer equipment.

What We Do For Residents

The Net Medic brings professional personal computer and home networking services to residential customers without the professional fees. Ranging from basic maintenance, upgrades, and malicious software removal to new PCs and home network installs.

What We Do For Businesses

The Net Medic is here to provide small to medium sized business customers with the peace of mind that their infrastructures are built, monitored, maintained and protected by professionals who leverage existing and new technologies to prevent down time and save money.

Remote Support

The Net Medic is now offering remote support. The most common computer issues can be solved remotely. As long as you are still able to connect to the internet, remote support provides an easy cost efficient and time saving way to fix your technical issues.

The Net Medic can provide the services and solutions you may need --24 hours a day, 7 days a week!

The NET Medic

Located in Hemet, CA The Net Medic strives to deliver timely high quality services to our customers. We make life easy for our customers by going directly to their home or business to troubleshoot and resolve their issues.

CALL: 951-530-9254

Like us on FaceBook

Stay in touch, get tips and information that we post on our Facebook page.